PERSONALIZED HEALTHCARE THAT PUTS YOU FIRST.
OUR TEAM
Paul Hickey, RN
Paul is a Registered Nurse and Director of Nursing at Parallel Health, leading clinical operations with a strong focus on safety, quality, and patient-centered care. He is dedicated to building high-performing teams and delivering consistent, high-standard care.
Focus Areas:
Clinical leadership & operations
Patient safety and quality improvement
Occupational health & testing
Director of Nursing • Clinical Leadership • Patient Safety
Jennifer Brown, NP
Jennifer is a Nurse Practitioner with over 19 years of experience across pediatric, surgical, cardiology, and mental health settings. She is passionate about delivering holistic, patient-centered care that supports both physical and mental wellbeing.
Focus Areas:
Primary care
Women’s health
Pediatric care
Mental health support
Primary Care • Women’s Health • Pediatrics
Katheryn Spurrell, NP
Katheryn is a Primary Care Nurse Practitioner with more than 15 years of nursing experience, including a strong background in cardiac care. She is dedicated to providing comprehensive, patient-centered care to individuals and families.
Focus Areas:
Primary care
Cardiac health
Family care
Primary Care • Cardiac Care • Family Health
Sarah Sheppard, NP
Sarah is a Nurse Practitioner with over 20 years of healthcare experience, including emergency care, geriatrics, and primary care. She is committed to helping patients feel informed, supported, and confident in their healthcare decisions.
Focus Areas:
Primary and emergency care
Geriatric health
Mental health support
Primary Care • Emergency Medicine • Mental Health
Brittany Galway, NP
Brittany is a Nurse Practitioner with over 10 years of experience across surgery, women’s health, and primary care. She is known for her collaborative approach and commitment to delivering accessible, compassionate care.
Focus Areas:
Primary care
Women’s health
Family health
Primary Care • Women’s Health • Family Care
Nathan Jenkins, Counsellor
Nathan is a counsellor who provides trauma-informed, integrative mental health care. He supports individuals dealing with anxiety, trauma, and emotional overwhelm using evidence-based approaches such as EMDR and CBT.
Focus Areas:
Trauma & PTSD
Anxiety & stress
EMDR, CBT, DBT
Trauma-Informed Therapy • Mental Health • EMDR
Ilse Jean, RN
Ilse is a Registered Nurse with extensive experience in crisis mental health, emergency care, and general medicine. She brings a calm, compassionate, and clinically grounded approach to every patient interaction.
Focus Areas:
Mental health & crisis care
Emergency & acute care
Community health
Mental Health • Acute Care • Community Health
Dale Mercer, LPN
Dale is a Licensed Practical Nurse with over 25 years of experience in long-term care. She specializes in advanced footcare and is passionate about helping patients maintain comfort, mobility, and dignity.
Focus Areas:
Footcare services
Long-term care
Patient support
Footcare • Long-Term Care • Patient Support
Brittany Hickman, RN
Brittany is a Registered Nurse with experience in inpatient psychiatric care and community mental health. She is dedicated to supporting individuals through recovery with a trauma-informed, patient-centered approach.
Focus Areas:
Mental health & psychiatry
Crisis intervention
Long-term support
Mental Health • Crisis Support • Patient Advocacy
Ashley Martin, RSW, BCBA
Ashley supports children, youth, adults, and families with behavioral and mental health challenges. She focuses on practical strategies that improve daily life.
Focus Areas:
Behavioural support & intervention
Individual counselling
Parent & caregiver support
Functional assessments & planning
In-home ABA services
Book with Ashley
Behavioural Support • Counselling • ABA